Start relevant conversations with your customers, using WooCommerce and Help Scout.
With the use and help of WooCommerce Help Scout, your WooCommerce-powered online store can now connect to a Help Scout mailbox. Now your customers can request for help with their orders and they will receive their answers as quickly as possible.
Key Features: Customer
- They can quickly start a new conversation related to an order.
- They can also view a list of active conversations, directly on “My Account” screen
Key Features: Store Owner
- You can start a new conversation when you view an order in the WordPress admin.
- New conversation can also be started from a blog post comment.
A full Help Scout solution
Help Scout has a singular purpose of helping you by managing the your conversations with your customers. WooCommerce Help Scout will integrate seamlessly and will help you and your customers to easily start conversations and it will ensure your customers that they are as happy as possible with each order they place through your online store.